There is no process to let you know when your order is ready. I called the restaurant after 20 minutes to see if the food was ready and was told it was. I showed up three minutes later to pick up the food and had to reheat it when I returned to my house three minutes later. There should be a process where an email is sent or a phone call is made that the order will be ready within five minutes. Had that happened I would have given 5 stars. Other than that all was well.
I ordered the Steak Teriyaki Bento box and Crab Rangoon. It was prepped fast, it was ready when I arrived. Crab Rangoon was great though I'm not sure why it's listed as (8) because there were only 5 in the box. The pastry portion was thicker than I'm used to but it was very good. Nice crispy texture with a creamy filling. Wonton soup was good and still hot when I got home. Salad came with a weird orange colored dressing, texture was very gritty and not pleasing to eat. The canned pineapple was not good, had a strange flavor. Gyoza was incredibly dry. Teriyaki Beef was cooked very nicely, unfortunately the sauce it came in was very runny/watery. The meat had a nice pink color, somewhere between medium and medium well. Would've definitely preferred a little thicker sauce. Also came with a lot of onions that were quite strong, they definitely overwhelmed the flavor if you ate them together which was disappointing. The California Roll was just okay. Didn't have a fresh flavor to it. Overall the experience was just okay. Definitely doesn't feel like it was worth $22 though. Overall I don't recommend the Steak Teriyaki Bento box.
Food was delicious. Ready when I arrived
I gave them a four only because they are slow, and a little unorganized. The food is however delicious and always very good. I have had many things on the menu and never a complaint about the food.
Food was great! They are skimpy on the dressings and shrimp sauce for your meal. So unless they fix this you will need to order extra. However the food was outstanding!!!!!
Easy and fast ordering through this website. Great food!
I made a large takeout order online. Food was ready quickly and everything was great.
The food here is amazing!!!... order anything from the menu and you will not be disappointed
Vegetable Fried Rice: I asked for extra onions and no carrots or broccoli. There were no other veggies in it. The calamari was tough. The spring roll was horrible. However the wonton soup and hot kiss roll were great. But two of us ordered the hot kiss roll and they put them in one container.
Order was ready for pickup right on time. Food was great - I got the shrimp in garlic sauce and requested no mushrooms or bell peppers. Sometimes those requests get lost on online orders, but Japan 49 got it right! You get a ton of food for the money. Is it the best food around? Well no, but it's better than average, super convenient and a great value overall.
Sushi was really tasty and the folks at the restaurant are very nice. Will definitely be having food from here again.
Not only is the food as good as I remember, but when I went in to pick up my order, the host offered me a big glass of ice water. I will continue going back to this restaurant.
Great food and great service. My fiancée and I eat here all the time and highly recommend it!
Every item was excellent. New favorite Japanese restaurant. Portions are quite large.
Food is good, better in person but not bad as take out either! Love the hibachi filet mignon with noodles.
Awesome service and food.
Delicious food! Great service!
The service is good. The chicken Teriyaki could be less watery, don't get me wrong it was good but it would be great with a thicker teriyaki sauce.
Best Asian food , in our neighborhood Excellent quality 👍😎
Very Good food. Love the online ordering.
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10920 Winds Crossing Dr., Charlotte, NC 28273
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